Frequently Asked Questions
Frequently Asked Questions
🛁 Product Questions
What's included in each bathroom set?
Every BlackMosaic bathroom set is a complete 4-piece collection:
- 1× Waterproof shower curtain (72" × 72") with 12 rust-proof hooks
- 1× Large non-slip bath mat (coral fleece top, rubber grip backing)
- 1× U-shaped contour rug (fits around toilet base)
- 1× Matching toilet seat cover
All 4 pieces feature the same artwork — designed as a complete matching set.
What material is the shower curtain?
100% waterproof polyester with sublimation printing. Water beads right off. No liner needed, but you can use one if you prefer. Machine washable on cold gentle cycle, tumble dry low.
Will the colors fade after washing?
No. We use sublimation printing — the dye bonds directly into the fabric fibers. Colors stay sharp wash after wash, year after year. We've tested over 50 wash cycles with no visible fading.
Are the rugs actually non-slip?
Yes. Both the bath mat and contour rug have full rubber grip backing that holds firm on tile, wood, laminate, and marble floors. No sliding, no bunching — even when wet.
What size bathroom does this fit?
Standard size. The shower curtain is 72" × 72" (fits all standard tubs and showers). The bath mat and contour rug fit all standard toilet setups. Works in apartments, homes, hotels, and dorms.
📦 Shipping & Delivery
Do you ship to Africa?
YES. We ship to Nigeria, Ghana, Kenya, South Africa, and every country on the African continent. We also ship to the US, UK, Canada, Europe, the Caribbean, and worldwide. Every order includes a tracking number.
👉 See our Africa Shipping page for full delivery times and rates.
How long does delivery take?
- USA: 5–9 business days
- UK: 7–12 business days
- Nigeria, Ghana, Kenya: 10–18 business days
- South Africa: 8–14 business days
- Canada, Europe: 7–14 business days
- Other countries: 10–21 business days
How much does shipping cost?
FREE shipping on all orders over $50. For orders under $50, standard shipping is $5.99 anywhere in the world. No surprises at checkout.
Will I get a tracking number?
Yes. Every order receives a tracking number via email once shipped. You can track your order on our Track My Order page.
💳 Pricing & Discounts
How much does a set cost?
Each 4-piece bathroom set is $39.99 (regular price $55 — you save $15.01 instantly).
Do you offer bundle discounts?
Yes! We have discount codes for multiple sets:
- BUNDLE2 — 20% off when you buy 2 or more sets
- BUNDLE3 — 25% off when you buy 3 or more sets
- LOYAL20 — 20% off for returning customers
- COMEBACK15 — 15% off (check your email for this one)
Can I use a discount code with free shipping?
Yes! Discount codes stack with free shipping. Buy 2 sets, use BUNDLE2, and shipping is still free.
🔄 Returns & Exchanges
What if I don't like it?
We offer a 30-day satisfaction guarantee. If you're not happy with your set for any reason, return it for a full refund. No questions asked. See our full return policy.
What if it arrives damaged?
Take a photo and email us at blackmosaicweare@gmail.com within 7 days. We'll send a free replacement — you don't even need to ship the damaged one back.
🎨 About the Art
Who designs the artwork?
All BlackMosaic artwork is original digital art created exclusively for our brand. Every piece celebrates Black beauty, natural hair, African culture, and spiritual strength. You won't find this art anywhere else.
Is this cultural art or just trendy designs?
Both. Our designs are rooted in real cultural elements — kente patterns, head wraps, protective styles, affirmations, and scripture — but styled for modern spaces. We design for people who want their home to reflect who they are.
🎁 Gifting
Can I buy this as a gift?
BlackMosaic sets are one of the most gifted items in our store. Perfect for housewarmings, birthdays, Mother's Day, Father's Day, Christmas, and "just because" gifts. Every set arrives in clean, gift-ready packaging.
Do you include gift messages?
Not yet, but the packaging is clean and minimal — no price tags visible. Perfect for gifting as-is.
📞 Still Have Questions?
Email us: blackmosaicweare@gmail.com
We typically respond within 24 hours.